Privacy Policy

1. Data we collect

To provide the service we collect:

• Account data — email address, name/nickname, and password (stored as a hash).
• Usage data — practice activity: submitted essays, speaking recordings, mock test answers, scores and feedback.
• Technical data — approximate country (for traffic statistics) and last login time.

2. How we use your data

We use this data to: score your submissions with AI, show your progress, provide the teacher panel features, and improve the service. We do not sell your personal data.

3. Audio recordings

When you practise speaking, your audio is sent to our servers and to Microsoft Azure Speech Services for pronunciation assessment. Recordings are processed to produce scores and feedback and are not used for any other purpose.

4. Third-party services

We rely on the following processors, which receive only the data needed for their function:

• Microsoft Azure — speech recognition and pronunciation analysis.
• DeepSeek — AI scoring and feedback generation for your submissions.
• Payment provider — subscription payment processing.

5. Cookies

We use a session cookie to keep you signed in (14 days) and a small preference cookie to remember your language choice. We do not use advertising trackers.

6. Data retention and your rights

Your data is kept while your account is active. You may request a copy or deletion of your data at any time by contacting us. Deleted accounts remove your personal data; anonymised usage statistics may be retained.

7. Security

Data is stored on servers hosted by DigitalOcean with access restricted to the development team. We take reasonable measures to protect your information.

8. Contact

Privacy questions: support@ieltslab.center